FAQs

Shipping FAQs

It is free within Australia only.

Overseas shipping is available, and the price will be quoted at the checkout. 

All original art, lino prints and hand painted greeting cards are securely wrapped to ensure your painting arrives safely.  We use Australia Post.

Yes, you can collect your original art in person.

No we use drop shipping.  This is when the order goes straight to the manufacturers, and they make the product and post directly to you. The shipping times will vary depending upon each product.  Please see product details for more information on shipping times.

Pattern Library FAQ's

Yes all of my designs start as a painting.  I mainly use watercolour, acrylic and oils but I also enjoy working with gouache, pastels and ink.   I then take the original artwork into photoshop or illustrator and work with scale, colour and composition before it becomes a seamless repeat pattern.

When you have paid for your pattern, an email will be sent to you with a customised license contract, once you sign and return the license contract via email, please allow 1-2 business days. However, most of the time it will be with you within the first 24 hours. Please just get in touch if you require it more urgently.

You will receive a link to a dropbox folder and inside will be your repeating file. A JPEG is normally provided however please let me know if you require a different type of file for your manufacture or printer.  Don’t worry if you aren’t sure yet, we can chat about it over email and I can always provide it later once you know what you need.

The pattern file you will be sent can be used to print a seamless repeating pattern on just about anything from textiles, hard surfaces, soft surfaces, phone cases, baby clothes, swimwear, wallpaper, stationary, coffee cups, homewares, etc

Still have a question?

Don't hesitate to write me a little note using our online form or you can email me at hello@sweet-artbyjenni.com.au.

Contact me